I’ve had a few issues with direct payments recently. I paid Federated Electric for a client who receives assistance through CFS. Although I enter the account number in the system, it does not print on the EFT form that is sent to the vendor. When we pay by check all the account info is printed on the stubs. Since Federated is our vendor for the Jackson Office, the payment for the client went towards our account. We had switched to direct payment because the postal service seems to be much slower, shorter times before payment is due, and we are dealing with late fees. I also have the same issues with volunteer driver payments. Checks stubs show the dates they are being paid for, but the direct deposit email only gives them a total. Is there a way that direct payment emails could show the same detail as check stubs?
The EFT email shows the each invoice and dollar amount. It looks like if we could add the description, that may solve the problem.